e-Insurance Account (eIA)

An e-Insurance Account (eIA) is a unique electronic account that holds all your insurance policies (life, health, motor, pension, etc.) in digital form, just like a Demat account for shares. It was introduced by IRDAI (Insurance Regulatory and Development Authority of India) to simplify policy management and reduce paperwork.

Key Features of eIA:
  • Single Account for All Policies – One eIA can store multiple policies from different insurers (life, general, health, etc.).
  • Paperless & Secure – Policies are digitally issued, minimizing risks of loss, theft, or damage. Secure access anytime.
  • Unique Identification – Each individual can have only one eIA, linked to KYC (Aadhaar/PAN, etc.).
  • Free of Cost – Opening and maintaining an eIA is free; insurers bear the cost.
  • Ease of Service – Common servicing requests like address change, nomination update, etc., can be done once in eIA and reflect across all policies.
Types of Policies/Documents Stored:
  • Life Insurance Policies
  • Health Insurance Policies
  • General Insurance Policies (Motor, Home, Travel, etc.)
  • Annuity & Pension Plans
Who Maintains eIA?

eIAs are maintained by Insurance Repositories (IRs) licensed by IRDAI. Currently, the approved repositories include:

  • NSDL Database Management Limited (NDML)
  • CAMS Insurance Repository and Services Ltd. (CAMSRep)
  • Karvy Insurance Repository Limited (KIRL)
  • Central Insurance Repository Ltd. (CIRL)
How to Open an eIA?

1. Choose an Insurance Repository (NSDL, CAMS, Karvy, CIRL).

2. Fill out eIA Opening Form (online/offline).

3. Submit KYC Documents: PAN/Aadhaar, Address Proof, DOB proof, Photograph, etc.

4. Verification & Activation – Once verified, you get login credentials to access your eIA.

5. Link Your Policies – Existing and new policies can be linked/issued in eIA.

Benefits of eIA:
  • One-stop access – View all policies under one login.
  • Easy claim settlement – Faster as records are already centralized.
  • Transparency – All details visible online, reducing mis-selling.
  • Environment-friendly – Paperless documentation.
  • Convenience – No risk of losing physical policy bonds.

In short, an e-Insurance Account is a Digital Locker for Insurance Policies – specific to insurance and regulated by IRDAI.

POSP