Privacy Policy

B.G. Insurance Brokers Pvt. Ltd. Limited ("BGIBPL") is an Insurance broker that provides Insurance and Insurance related services over its website (www.securebima.com) located in India.

This privacy policy (“Privacy Policy”) sets out the manner in which B.G. Insurance Brokers Pvt. Ltd. (“Company”, “we”, “us”, “our”, “ours”) collects, uses, processes, stores, handles and discloses our users’ (“User”, “you”, “your”, “yours”) information (“Personal Information”) gathered on the [“SecureBima” website www.securebima.com and mobile phone application] [and the application programming interfaces deployed by the Company for the provision of its services] (“Platform”, together “Platforms”). The Company provides technology services to its customers, including services for hosting and distributing their products and services to their end-customers (“Services”).

Please read this Privacy Policy carefully and note that by continuing to use the Services or accessing the Platform(s) you agree to this Privacy Policy. By accepting this Privacy Policy, you represent that you are eighteen years of age or above and that you expressly agree to the collection, storage, processing, disclosure and/or transfer, and use of your Personal Information according to terms set out hereunder.

BGIBPL takes your personal privacy seriously. We will only share your information for the purposes of placing your insurance, and as otherwise permitted by law. The various services provided by BGIBPL may retain user and/or client's profiles, addresses or any preference data collected through our site in order to enable us to improve our services and better serve our clients. Therefore, BGIBPL undertakes its commitment in respecting and upholding the privacy rights of our user and/or clients and shall use its best endeavours to ensure that all e-mail addresses forwarded to or registered shall not at any time, be shared or disclosed outside of BGIBPL for any purpose whatsoever without first obtaining consent from its clients. This policy does not apply to the practices of companies that BGIBPL does not own or control or to people that BGIBPL does not employ or manage.

The Information gathered may include
  • Your personal information such as your name, gender, date of birth, contact number, email id, postal address, profession/occupation, financial details, and other similar information.
  • Your insurance premium payment history and transaction details such as claims raised, claims settled, etc.
  • Other information may involve your IP address, internet browser, system details like OS version, and telecom service used by you.
  • Any other information furnished by you at the time of purchasing any insurance product or while answering a questionnaire.
  • Numerous methods may be used to gather data and information such as the use of cookies, both permanent and temporary cookies. You can block these cookies on your electronic device. You may also configure the settings on your web browser to send you an alert when a cookie is sent to you by a text media, selecting to accept or turn off the cookie.
  • We may also use pixel tags, web beacons, mobile device IDs, and other technologies to pick and store your data.

Once you register with BGIBPL and sign in to our services, you are not anonymous to us.

Information We Gather

Whether you are a registered user or a casual visitor on our website, BGIBPL asks for your basic information only when you use our website or any other application.

Also, during registration you may be requested to register your mobile phone and email id or other device to receive text messages, notifications, and other services to your wireless device. By registration you authorize us to send SMS/email alerts to you for your login details and any other service requirements or some advertising messages/emails from us. Please note that irrespective of the fact if also you have registered yourself under DND or DNC or NCPR service, you still authorize us to give you a call from the BGIBPL & associate partners for the above-mentioned purposes till 45 days of your registration with us.

Purpose of collecting your information

The purpose of collecting your personal information is as follows:

  • The primary reason that we collect your information is to offer you insurance products and related services.
  • To send you alerts, notifications, messages, and information related to our products and service that suit your needs.
  • To advertise our website content, new products, and services we need your information about insurance purchase, history and insurance needs.
  • To provide you alerts about our promotional services and new offers according to the search done by you on our website.
  • To enhance our website content and other services that improve your user experience.
  • Some of your personal details are mandatory for following compliances of regulatory liabilities and legal framework.
  • You also give consent that the authorized insurance company may take customer due diligence measures and seek mandatory information for KYC (Know Your Customer) compliance purpose which is mandatory as per the guidelines of IRDAI. You as the customer is required to submit the documents on BGIBPL portal like Images of PAN card, Aadhaar card, Driving License or any other proof of identity with proof of address, etc. during the policy buying/ renewal process to forward concern insurance company. The collected information/ documents/images are not stored with B.G. Insurance Brokers Pvt. Ltd.
  • To analyze our systems and enhance our search information system.
  • For any other purpose that may be helpful to us for rendering our services smoothly and enhancing user experience.
  • To provide you updates about any amendments in our Privacy Policy or Terms of Use.
  • You may request to change the mode of communication as per your desire at any time.
Sharing, Transfer and Disclosure of information

BGIBPL rigidly adheres to the confidentiality policy and refrains from sharing your private information with anyone without taking your prior consent excluding-

  • As permitted or obligated by a legal authority to disclose or share by any government agency or court of law for the verification of your identity, or detecting, or investigating, to stop any cyber activity, or in case of prosecution, or punishment of any offence.
  • To expedite and enhance your usage of the website content of BGIBPL and to cater your queries and needs.
  • To identify and prevent fake transactions and misappropriation of our website.
  • To implement our Terms of Use.
  • To comply with our legal obligations and any other regulatory body.

Your given consent that B.G. Insurance Brokers Pvt. Ltd. can disclose, share and transfer your information to other units and our partners based upon the kinds of insurance services and products as per your requirements for the reasons as allowed by any governing body.

You also give your consent that BGIBPL can disclose or share the data (personal/non-personal) provided by you if required by such units so as to provide adequate services and insurance products to you. You offer your unequivocal and unconditional permission that BGIBPL may share your non-public data and any statistical information to enable any program or initiative started by BGIBPL, financial organizations, business partners, third party service providers as and when required.

Your payments are processed by BGIBPL strictly as per the policies terms and the conditions of the third party. We do not take any liability or responsibility of the third party or of the client for any delay or failure from their side of the process.

B.G. Insurance Brokers Pvt. Ltd. employs third parties such as debit/credit card processing companies, pre-paid cards etc. to help you in processing your payments towards any insurance policy as well as to use the services offered on our website.

While signing-up on our website, you may opt to save your debit/credit card details for future transactions. If you opt for such activity, BGIBPL may transfer or share your personal information including your name, email-id and postal address with the related third parties to enable the continuation of your services.

BGIBPL will not sell or rent your personally identifiable information to anyone other than as specifically noted herein. Notwithstanding the foregoing, BGIBPL may share, sell and/or transfer your personally identifiable information to an affiliate and/or associate partner. BGIBPL may also share, sell, and/or transfer your personally identifiable information to any successor-in-interest as a result of a sale of any part of BGIBPL's business or upon the merger, reorganization or consolidation of BGIBPL with another entity on a basis that BGIBPL is not the surviving entity. For the purposes of this paragraph, "affiliate" means any person directly, or indirectly through one or more intermediaries, that controls, is controlled by or is under common control with BGIBPL. The term "control", as used in the immediately preceding sentence, shall mean with respect to any person, the possession, directly or indirectly, of the power, through the exercise of voting rights, contractual rights or otherwise, to direct or cause the direction of the management or policies of the controlled person. As used in this Privacy Policy, the term "Person" includes any natural person, corporation, partnership, limited liability company, trust, unincorporated association or any other entity.

Legal

We strictly follow the norms of non-disclosure agreement. It is our endeavour to ensure that the websites linked to us are safe and secure. However, we have no control over third party websites. Given our legal responsibilities to legal authorities and regulators, there may be situations when we need to share your information with legal authorities or processes or need to protect our right or comply by terms and conditions.

Security Methods

BGIBPL follows every commercially viable security procedure to safeguard your personal information from any unlawful use, disclosure or alteration. We, at BGIBPL, execute numerous security measures and processes as allowed by the industry standards for the maintaining security of your personal data. To keep the information provided by you to BGIBPL, safe from any unapproved source or disclosure, we employ every technical, physical, operational, and managerial security measure.

Although we follow every feasible security process to keep your information safe and secure, you comprehend that any computer network cannot be absolutely safe and secure; we cannot provide you complete reassurance about the security of your personal information. In agreement with this fact, you accord that BGIBPL will not be held liable for any loss or damage of your data. You also give consent and approve that any information both personal and non-personal shared with BGIBPL or transferred while using or accessing our website will be at risk of the user.

You understand that any Force Majeure event may include incidents that are not under the control of BGIBPL. It comprises but is not limited to the explosion, fire incidents, sabotage, or natural calamities such as landslides, storms, earthquakes, etc. as well as made-made calamities such as hacking, riots, strikes civil war etc., computer crashes, unauthorized computer networks, or security breach or internet system.

Your repeated use of our website gives us your unconditional consent/approval to changes in the Privacy Policy of BGIBPL.

Third Party Links

BGIBPL has distinctly clarified that while using our website, you may come across some third party links, third party advertisements or electronic communication services. BGIBPL does not have any authority over any third party service and content, thus, we do not guarantee or endorse the products or services mentioned on their website. We also do not represent any policies or services of the third parties including their Privacy Policy. It will be solely the discretion of the user to access the website of the third party or to avail their services and BGIBPL shall not be held responsible in any way for any damage or loss involving third parties.

B.G. Insurance Brokers Pvt. Ltd. extols that you must understand and fully review the Privacy Policy of the third party website prior to using it.

Other Sites

There might be affiliates or other sites linked to our web site. Personal information that you provide to those sites are not our property. The affiliated sites may have different privacy practices and we encourage you to read their privacy policies. These sites may place their cookies or other log files on your computer, collect data or solicit personal information.

• Cookies

A “cookie” is a small piece of information stored by a web server on a web browser so it can be later read back from that browser. Cookies are useful for enabling the browser to remember information specific to a given user. We place both permanent and temporary cookies in your computer’s hard drive. You may choose to set their web browser to refuse cookies, or to alert you when cookies are being sent.

• Log Files

Log files track user data like IP addresses, browser type, and timestamps for analysis. This data helps understand trends, manage the site, and enhance services by combining it with other user information. It aids in improving marketing, analytics, and overall site functionality.

Policy Changes

BGIBPL may amend this policy from time to time, at our discretion. If we make any substantial changes in the way we use your personal information, we will notify you by posting the changes here on these Privacy Policy pages.

Restricted Personal Information

If you do not agree with the terms and conditions of our Privacy Policy then kindly refrain from using or accessing our website or any of our digital platform(s).

Communication
  • If you have any grievances or issues about our Privacy Policy or about our ways of collection of your information then, kindly contact our Grievance Redressal Team.
  • If you are no longer interested in receiving e-mail announcements and other marketing information from us, please e-mail your request at Please note that it may take about 10 days to process your request.
POSP